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Frequently
Asked Questions
Do I need a subscription to use this site?
Is there a way to see where your message goes?
How does Islandgram Tracking work?
Can I send my email address in the message?
What are my choices after I finished reading a
message?
How do I send a Target Islandgram?
I do not receive your validation or notification
emails for Target Islandgrams
Does the message go to more than one person at a
time?
Can you send a picture with a message?
How long will the bottle wait for me at the
shore?
Can you receive your bottle back?
Will I start getting junk email when I use this
website?
Can I link to you from my website or blog?
I get bottles with wiggly corks that don't open
I cannot see the Graphics (the trees, sand,
bottles)
How do I check if I have the correct version of
Flash player installed?
It takes a long time to receive a message
How do I clear the Cache of my browser?
Do I need a
subscription to use this site?
No. You can start
using the site immediately. If you don't see the flash graphics
(water, trees, bottles), you may not have the correct version of
flash player installed. Please read below for more information.
Is there a way
to see where your message goes?
You can find out
what others have added to your message with the Islandgram Tracking
feature. However, it is up to those people who add to your message to
indicate their location.
Click here to
learn about message tracking.
Can I send my
email address in the message?
Due to spam abusers
we have to filter out messages that contain email addresses and
website addresses. If you happen to receive an email or web address
that escaped our filters, please do not use the link contained in the
message as it may send you to sites that could contain viruses or
undesirable content.
How
do I send a Target Islandgram?
Target Islandgrams
are messages that you send to a particular person. To create a Target
Islandgram, click on the pile of bottles on the beach. A message
scroll will open, the same message scroll that you use to send a
normal (anonymous) Islandgram. Click on the seashell that appears
next to the bottle. Extra fields on the writing scroll will
appear asking you for more information. Enter the recipient's email
address in the top field, then the message in the middle field, then
your name, and finally your email address (all these fields are marked
on the scroll). When you finish entering this information, click the
'Send' bottle. A message will appear to remind you to validate this
Target Islandgram.
Click here to
get more information about Target Islandgrams and the validation
process.
I do not receive your validation or notification emails for Target
Islandgrams.
It is possible that
our emails are landing in your junk mail folder. Check your mail
settings and add Islandgram.com to your safe email list. Some email
providers block our automated emails completely considering them spam
emails. Some email providers block our automated emails considering
them spam emails. Known email providers that do that are AOL,
RoadRunner, and Verizon. Other providers send out emails to a junk
folder. We cannot guarantee that our automated emails will reach
you. If you do not receive our verification and notification emails
you can try to use another email provider, such as hotmail, yahoo or
gmail, and configure your spam email settings to add Islandgram.com to
your safe email list.
Does
the message go to more than one person at a time?
No. Each message is
treated as a unique message and travels on its own from beach to
beach.
Can you send a picture with a message?
At this time this
feature is unavailable. We will consider adding it in the future.
How long
will the bottle wait for me at the shore?
The bottle will stay
until you pick it up. It will not go away unless you close the window
or leave the Islandgram website, when it will go to another beach.
Can
you receive your bottle back?
The odds of
receiving back your own bottle depend on the number of users and the
number of bottles in the ocean. You never know, you may be lucky.
Will
I start getting junk email when I use this website?
No. We do not send
promotional emails without your consent and do not share your email
addresses with other entities to send promotions or other emails.
Please read our Terms of Use and Privacy Policy for more information:
click here.
Can I link to you
from my website or blog?
Yes. You can
link to us to this address: http://www.Islandgram.com.
You can also put the Islandgram interface on your own website
and use the Islandgram service from your website. For
more information
click here.
I get bottles
with wiggly corks that don't open
It is possible that
the internet is congested and that is delaying the communication
between your computer and our server. Sometimes you may have to allow
the cork up to 120 seconds to open. If the cork does not open for a
long time, simply close your browser and try again in a few minutes.
The message will not be lost. If the problem occurs repeatedly over a
span of few hours, use the contact form to
let us know about the problem, and explain the problem in detail.
I
cannot see the Graphics (the trees, sand, bottles):
If you cannot see
the water, trees and bottles on the sand, you do not have the
latest version of Flash player which is necessary to be able to use
this site. Go to the
flash website
and install flash on your computer then come back and enjoy Islandgram.
As you install flash, you may check off the yahoo toolbar checkmark in
the installation page if you do not wish to have that feature
installed on your computer, it is not necessary for flash.
(downloading flash does not mean it is installed, you must install it
in order to make it work). After you install flash, check it to make
sure it is installed correctly. See the next title to do that.
How do I check if I have the correct version of Flash player
installed?
Click here. It
will tell you which flash version is installed on your computer. If
you don't have version 8 or later, then you can install it from
there. As you install flash, you may check off the yahoo toolbar
checkmark in the installation page if you do not wish to have that
feature installed on your computer, it is not necessary for flash.
It takes a long
time to receive a message:
The message delivery
is dependent on a number of factors, including the number of users and
other formulas. If you see the graphics of the Islandgram, such as
the trees, the water and the sand, then you are in the right
place. If you do not see the number of bottles delivered under the
message board, or you see the word "undefined" instead of a number,
then you are not connected to our system. Customized firewalls can
cause this problem. Make sure to allow communication between the
flash program and the internet through your firewall. Do not refresh
the page in an effort to speed up the process, that will not work, or
it may even delay it further.
How do I clear the
Cache of my browser:
You may need to copy
these directions to the notepad or print them while you perform this
operation.
In the internet
explorer: go to another website, such as google.com, then go to the
Tools menu, and choose Internet Options. In the General Tab, click
delete files and then click OK on the window that pops up. Click OK
again once the computer has finished deleting the cache (this may take
a minute or two). Go back to the Islandgram website.
In the Firefox
Browser: go to another website, such as google.com, then go to the
Tools menu, and choose Options. Choose the Privacy icon at the top of
the window, then click the Cache Tab. Click the Clear Cache Now
button. Once the computer has finished deleting the cache (this may
take a minute or two), click ok and go back to the Islandgram website.
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